Terms and Conditions

Welcome to RPanterCorp (“we,” “us,” “our,” “RPanterCorp”). These Terms & Conditions (“Terms”) govern your use of our website (rpantercorp.com) and your purchase of products from us. By accessing or using our site, or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or place an order.

1. Definitions

  • “Customer” or “you” means a user, visitor, or purchaser using our website.
  • “Products” means any items (e.g. custom-printed mugs, T-shirts, etc.) sold via our website.
  • “Order” means your purchase request placed via our website.
  • “Services” means any additional services we offer (e.g. custom printing, design assistance).
  • “Intellectual Property” includes copyrights, trademarks, design rights, trade secrets, and all other intellectual property rights.

2. Eligibility

You represent and warrant that:

  • You are at least 18 years old (or, if younger, have the consent of a parent/legal guardian).
  • You have legal capacity to enter into contracts.
  • You will comply with applicable laws in your jurisdiction when using our site and placing orders.

3. Products, Descriptions & Availability

  • We strive to provide accurate product descriptions, images, specifications, and pricing. However, we do not guarantee that all information is error-free, complete, or updated.
  • Product colors you see may differ slightly due to screen settings, lighting, printing tolerances, etc.
  • All orders are subject to availability. We reserve the right to refuse or cancel an order even after confirmation, with prompt notice and refund where applicable.

4. Order Process & Acceptance

  • Placing an order constitutes an offer by you to purchase Products under these Terms.
  • We reserve the right to accept or reject any order for any legal or business reason (e.g. out of stock, pricing error, fraud risk).
  • You will receive an order confirmation email. That email does not necessarily mean the order is accepted; acceptance occurs when we ship the Product(s) or explicitly notify you.
  • All orders are final and binding once accepted, except as provided in these Terms (e.g. cancellation, returns).

5. Pricing & Payment

  • All prices are in the currency displayed on the site and exclude applicable taxes, shipping, duties, or handling charges (unless otherwise stated).
  • We may change prices at any time prior to order acceptance.
  • Payments must be made via the methods offered on the site (e.g. credit/debit card, net banking, wallets, etc.).
  • You agree to provide valid payment details and authorize us to charge your chosen method for the total order amount (including shipping, taxes, etc.).
  • If a payment fails or is reversed (e.g. chargeback), we may suspend or cancel your order and/or suspend your account.

6. Shipping & Delivery

  • Delivery times are estimates only and not guaranteed. Delays may occur due to customs, carrier issues, or unforeseen circumstances.
  • Risk of loss or damage to the Products passes to you upon delivery to the shipping address you provided.
  • You are responsible for addressing, import duties, taxes, or customs charges if we ship cross-border.

7. Returns, Refunds & Replacements

  • You may refer to our Refund & Returns Policy (linked on our site) for details.
  • For defective, damaged, or incorrect items, you must notify us within [X] days of receipt (specify your preferred timeframe) with proof (photos, description).
  • We may require you to return the item (at our expense or yours, depending on case) before issuing a refund or replacement.
  • Custom printed / personalized items are generally non-returnable unless there is a manufacturing defect or error on our part.
  • Refunds (if applicable) will be processed via the original payment method within a reasonable time after approval.

8. Intellectual Property & User Content

  • All content on the site (text, graphics, logos, images, designs) is owned by or licensed to RPanterCorp, and is protected by copyright, trademark or other laws.
  • You may not use, reproduce, modify, republish, upload, post, transmit, or distribute any material from the site without our express prior written consent.
  • When you upload or submit content (e.g. custom design files, images) to us (“User Content”):
      – You grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, transmit, display, and distribute such User Content for the purpose of fulfilling your order and for our promotional and marketing use (unless you request otherwise in writing).
      – You represent and warrant that your User Content does not infringe on any third-party rights (e.g. copyright, trademark, privacy) and is free of unlawful or harmful content.
      – We reserve the right (but not the obligation) to reject, remove, or refuse any User Content for any reason.

9. Prohibited Uses

You may not use our site or services to:

  • Violate any applicable law or regulation.
  • Upload or transmit illegal, defamatory, obscene, or infringing content.
  • Infringe intellectual property or privacy rights of others.
  • Use automated systems (bots, scrapers) to access, interact, or extract data from our site.
  • Circumvent measures to prevent or restrict access.
  • Use our site to distribute malicious code, viruses, or harmful software.

10. Disclaimers & Limitation of Liability

  • Disclaimer of warranties: Our site and Products are provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.
  • Limitation of liability: In no event shall RPanterCorp, its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, punitive, or consequential damages (including lost profits, loss of data, business interruption) arising from or relating to your use of the site or Products — even if advised of the possibility of such damages.
  • Our total aggregate liability (to the extent permitted by law) for any direct damages shall not exceed the amount you paid for the specific order giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless RPanterCorp and its affiliates, officers, directors, employees, agents, from and against any claim, loss, damage, liability, cost or expense (including reasonable attorneys’ fees) arising out of or related to:

  • Your breach of these Terms,
  • Your User Content,
  • Your use of the site or Products,
  • Your violation of any rights of a third party or applicable law.

12. Termination

  • We may suspend or terminate your access to the site (and your account) at any time, with or without cause or notice, particularly if you breach these Terms.
  • Sections that by their nature should survive (e.g. Intellectual Property, Disclaimer, Limitation of Liability, Indemnification) remain effective after termination.

13. Governing Law & Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of [State / Country], without regard to its conflict of laws provisions.
  • Any dispute, claim, or controversy arising out of or relating to these Terms or your use of our site or Products shall be resolved through [specify mechanism: e.g. arbitration / courts] in [venue / city].
  • If any provision is held invalid or unenforceable by a court, the remaining provisions will remain in full force and effect.

14. Changes to These Terms

  • We reserve the right to modify or update these Terms at any time.
  • If we do so, we will post the revised Terms on the website and update the “Last updated” date.
  • Your continued use of the site or placing new orders after such changes constitutes acceptance of the updated Terms.

15. Miscellaneous

  • Entire Agreement: These Terms (and any policies or documents expressly incorporated by reference) constitute the entire agreement between you and RPanterCorp regarding the subject matter.
  • Waiver: Our failure to enforce any right under these Terms does not constitute waiver of that right.
  • Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights or obligations without restriction.
  • Severability: If any provision is invalid or unenforceable, it will be deemed severed, and the rest of the Terms remain valid.
  • Notices: We may send notices by email or by posting to the site. You may contact us at:
    Email: support@rpantercorp.com
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